Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Playmojo Casino. Please read them carefully before creating an account, depositing funds or playing any game. By using the website, you confirm that you understand and accept these terms, together with any other rules or notices displayed on the website.

Playmojo Casino operates under a licence issued by the Kahnawake Gaming Commission (licence number 940). All player data and financial transactions are protected by SSL encryption, and games are independently audited by eCOGRA.

1. General terms and eligibility

These Terms & Conditions apply to your use of the Playmojo Casino website, mobile services, games, account services, promotions and any related features. They form a legal agreement between you and the operator of the website. If you do not agree with any part of these terms, you must not use the website or its services.

You must meet all legal requirements that apply to you before using an online gambling service. This includes being of the minimum legal age in your location and being permitted to participate in online gambling under the laws that apply to you. Playmojo Casino may require evidence of age, identity, residence or eligibility before allowing an account to be opened or used.

You are responsible for checking that online gambling is lawful for you. Players in Australia should consider the laws that apply in their state or territory and should not use the service if participation is prohibited. Playmojo Casino does not encourage anyone to gamble where it is unlawful or unsuitable.

You must provide accurate, current and complete information when registering or using an account. Information must not be misleading, false or supplied on behalf of another person. You must update your details when they change and cooperate with reasonable verification, security and compliance checks.

You must use only one personal account unless the operator has expressly approved another arrangement.
You must keep your login details confidential and take reasonable steps to prevent unauthorised access.
You must not allow another person to use your account, payment method or account balance.
You must notify the operator promptly if you believe your account has been accessed without permission.
You must not use the website for fraud, money laundering, unlawful activity or any purpose unrelated to legitimate personal entertainment.

The operator may refuse an account application, restrict access, suspend an account or close an account where it considers this necessary for legal, regulatory, security, responsible gambling, fraud prevention or operational reasons. Where appropriate and legally permitted, you may be informed of the reason for an action.

2. Accounts, deposits and withdrawals

An account is intended for personal use only. You may not sell, transfer, assign or share your account. You are responsible for all activity carried out through your account unless you have reported unauthorised access promptly and the operator determines otherwise after review.

Funds should be deposited only through payment methods made available on the website and that you are authorised to use. The name and details connected with a payment method may need to match your verified account information. The operator may decline, reverse or investigate transactions that appear unusual, unauthorised, fraudulent or inconsistent with these terms.

You should only deposit money that you can afford to lose. Deposits are for participation in the available services and must not be used as a way to store money for unrelated purposes. You remain responsible for reviewing your balance, transaction history and account activity.

Withdrawal requests may be subject to identity, payment, fraud and compliance checks. The operator may request documents or additional information before processing a withdrawal. Any applicable conditions for a particular payment method, promotion or game will be shown or made available before they apply.

You are responsible for any taxes, charges or reporting obligations that may apply to you. Payment providers, banks or other intermediaries may apply their own fees or conditions. Playmojo Casino does not guarantee that every payment method will be available at all times.

If an account is closed, suspended or made inactive, the operator may review the account balance and transactions before determining what action is appropriate. Any decision will take account of applicable law, these terms, unresolved disputes, suspected misconduct and outstanding obligations.

3. Games, promotions and responsible gambling

Games are provided for entertainment and involve risk. Outcomes are determined by the relevant game systems and are not guaranteed. You should never gamble with money needed for living expenses, bills, debts or other essential commitments. Past results do not predict future results, and no strategy can guarantee a win.

Game rules, availability, minimum or maximum stakes and other information may vary between games and jurisdictions. You are responsible for reading the rules displayed for a game before participating. If there is a material interruption, technical fault or obvious error, the operator may suspend the affected game and review or correct affected transactions in accordance with applicable requirements.

Promotions, bonuses, rewards and other offers may be subject to separate terms. Those terms may include eligibility requirements, time limits, wagering or playthrough requirements, game restrictions, maximum values, deposit conditions and withdrawal rules. You should read the relevant promotional terms before opting in or accepting an offer.

If promotional terms conflict with these Terms & Conditions, the specific promotional terms will generally apply to that offer to the extent of the conflict. The operator may withdraw, change or cancel an offer where required by law or where misuse, technical error, fraud or other conduct affects the fairness or operation of the offer.

Responsible gambling

Playmojo Casino supports informed and responsible participation. Gambling should be treated as entertainment, not as a way to make money, solve financial problems or recover losses. Set a budget and time limit before you play, take regular breaks and avoid gambling when upset, tired, affected by alcohol or under financial pressure.

Set personal deposit, spending or session limits where those tools are available.
Do not chase losses or increase stakes to try to recover money.
Keep gambling separate from essential household or living expenses.
Consider taking a break or requesting account restrictions if gambling no longer feels enjoyable.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

You may contact support to ask about available responsible gambling tools, account restrictions or self-exclusion options. A request may take effect subject to the applicable process and any transactions already completed. You should not try to bypass a restriction by opening another account or using another person's account.

4. Website use, privacy and legal matters

You must use the website lawfully and respectfully. You must not interfere with its operation, introduce malicious code, attempt to gain unauthorised access, scrape content, exploit an error, use automated systems without permission or engage in conduct that could damage the website, its systems or other players.

All website content, branding, software, graphics, text and other materials are protected by applicable intellectual property laws unless stated otherwise. You may use the website for personal, non-commercial purposes only. You must not copy, modify, reproduce, distribute or commercially exploit website content without permission.

The website may contain links, services or content provided by third parties. These are made available for convenience and may be subject to separate terms and privacy practices. The operator is not responsible for third-party services to the extent permitted by law and does not guarantee their availability, security or accuracy.

Personal information is handled in accordance with the applicable Privacy Policy. By using the website, you acknowledge that information may be collected and used for account administration, verification, payments, security, customer support, responsible gambling, legal compliance and service improvement, as described in that policy.

The website and its services may not always be available, uninterrupted or error-free. Access may be suspended for maintenance, updates, security concerns, technical problems, legal requirements or other operational reasons. To the extent permitted by law, the operator is not responsible for loss caused by events outside its reasonable control.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law. Subject to those rights, your use of the website is at your own risk. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate.

These terms may be updated from time to time to reflect changes to the website, services, law, security requirements or business practices. The updated version will apply from the date it is published, unless another effective date is stated. You should review this page regularly. Continued use of the website after an update indicates acceptance of the revised terms.

If you have a question, complaint or concern about these terms, your account or the website, please use the available support or contact channel shown on the website. When contacting support, provide enough information for the matter to be reviewed, but do not send passwords or sensitive payment details unless specifically requested through a secure process.